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AUSTRALIAN DJ FORUMS

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Posted

hey guiz,

just writing a post to inform the perils of sending by mail.

I just lost 2x cdj 2000s and a djm 900 sent to me from WA in the post! woohoo. 4.5k worth of gear. The gear wasn't registered/insured, so basically Auspost isnt liable for anything/has no way of tracking the gear.

REGISTER all shit worth more then 50 bucks in the mail(its only $3.50)! At least you have something to work with then if it goes missing.

fingers crossed :). 4 weeks so far!

Posted

damn! that sucks balls bro.

yeah i fear the post. thats why ive paid a third of a cost of something just to have it couriered, just to avoid any worry.

which i know kinda kills it when you get a deal, but at least you know its coming and it usually comes quick!

Posted

it's a WA>NSW , was not paypal/ebay protected, was a bank deposit.

do I have a legal case against the seller? for all intents and purposes, she could have sent the shit to a invalid address in my postcode (i have seen receipt for the postage, 3 boxes to my postcode, 2065) and had them returned to her home for failed delivery...

Posted

you need to take it up with the seller and they need to chase it up with the post

his part of the agreement was you receiving your goods

Also there is a lost mail place you can call, try to get the number and find out if it went to there

they open undeliverable parcels and write down the contents, then they just sit on a shelf

Posted

Start gathering details about the seller as well. They may never have sent the items in the first place. Where was it coming from WA? The WA ADJF massive may need to be mobilized! Calling Spity, Defkon et al to the thread...

Posted

keep your hopes up, my cdj850's got lost for 2 months n ended up turning up finally, but yeh auspost are fuckin useless, a donkey postman like in mexico would work better

Posted

The lady I bought my iMac off told me not to use Aus Post to ship the computer from Bris-Cairns, she told me it would either get lost, stolen or damaged.

Funny thing was, she worked for Aus Post. :?

OT: I hope your gear shows up and undamaged

Posted

@ admin, why not post public details? if anyone knows her etc, could be really useful. I am part of a freeskiing forum, whenever someone scams another, if people post public details other people chip in to help solve the problem.

regardless, i hope the stuff turns up!

cheers everyone :). buy my other shit to help support my loss :3

Posted
@ admin, why not post public details?

only because if it is a legit aus post fuck up, as the seller I wouldn't want all my personal details posted on the net where bots crawl

Posted

it is sellers responsibility to ensure the item is posted. as far as a court would be concerned. if you have payed the agreed price, and they have posted to an agreed address then they wont be liable and harassing them will get you no where. if your skeptical whether or not it was posted. get them to email u a photo of the reciept they got from auspost when they posted your item. if they cant do this (ie claim to have' thrown it out' or 'lost it') then they must supply other proof of postage.

but seriously buyer. if your paying 4.5 grand and having something posted, couriered, watever. have it registered with tracking! as was stated earlier. its like $4. and if its not then u can get screwed by Auspost as actually agreeing to post via Auspost you agree to their terms and conditions which state that items can go missing and this is occasional consequence of public dealings.

all this asside. what you can do.

ensure it was posted

ring AusPost. because things do turn up

look for source mail. (ie the item was recieved somewhere. your looking for the centre that it was posted too. you can find this out by contacting sellar and asking them to go down to their local Auspost and checking exactly which other Auspost centre the item was posted too)

start talking about compensation.

regardless of what is stated in T&C there is a responsible service agreement covered under state consumer law. (as AusPost does exist as a business)

Posted

update:

chick sent me receipt, seems legit. I think its an auspost fuckup.

she has intitiated a lost parcel inquiry, so we shall see where that takes us.

a fellow friend's mum works in senior management at auspost so she is also on the case!

so fingers crossed :)

Posted

as the recieer there's not even anything you can do to chase aus post, the sender is the customer, not you.

and as for registered, that might help track it but it's still not as good as insurance. especially for delicate electronics in a mass delivery system. for the value of that gear I would have spent the extract on a courier with insurance

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